Management Development

Giving and Receiving Feedback

4 - 15
Full Day / Bite Size

The strongest teams are committed to building a culture where the giving and receiving of feedback is seen as the norm. A culture where high levels of psychological safety protect the manager/team member relationship.

A high-performance culture is shaped by your employees’ ability to both provide and receive appropriate, timely and meaningful feedback. This can sometimes be a challenging experience as we anticipate the discomfort that can arise as a result of a feedback conversation. The workshop looks at feedback from both perspectives. We will explore how to prepare and deliver feedback in a way that motivates and develops others. We will also explore how to remain engaged and open minded when on the receiving end of feedback.

Who is it suitable for?

Those responsible for giving feedback to others and also those who would like some practical tools and tips for receiving feedback

What we cover

  • Understand the role for psychological safety in a feedback conversation
  • Find out how to create psychological safety in a way that reinforces the manager/team member psychological contract
  • Learn how to prepare for and structure feedback conversations
  • Discover how to find the right language, project the right tone, and the role for non verbal conversation
  • Anticipate and be prepared for the ‘knee-jerk’ reaction to feedback
  • Explore strategies for when the conversation becomes challenging
  • Find out how to remain open minded and engaged when on the receiving end of feedback

Your questions answered

Can this workshop content be tailored to my organisation?

Yes. We tailor all our workshops in line with your needs. If you want something built to address a specific challenge talk to us.

What is the maximum number of delegates I can have on each workshop?

All our workshops are interactive so smaller groups work best. Ideally a maximum of 12, but depending on the nature of the workshop and budget we can occasionally stretch to 15.

What is the minimum number of delegates I can have on each workshop?

We run plenty of workshops for smaller organisations who may only have a handful of people who need development. 4 would be the minimum.

Do you run open workshops where individuals can attend?

Yes, we run these for Management Essentials, First Time Manager and Difficult Conversations. Please contact us for more details

Can this workshop be delivered remotely?


Which online platform do you use for workshop sessions?

We normally use Zoom, Microsoft Teams or Skype. Please talk to us if you have a specific platform you’d like to use.

Can this workshop be delivered face to face?

We are running face to face sessions as well as virtual sessions. We will continue to adhere to government guidance as the workplace evolves.

How long is this workshop?

Our virtual bite size workshops can be 90 minutes or 2 hours. Our full day virtual workshops are broken down into 2 sessions of 3 hours each, run on separate days.

Our bite size face to face sessions are 2 hours. Half days are 3 hours, and full days start at 10am and finish at 5pm with an hour for lunch.

How interactive is the workshop?

We have built our reputation on building interactive workshops where we drive delegate engagement and interaction throughout the session.

Will I need to do any preparation?

It depends on the programme. This is driven by you and your organisational needs.

Will delegates need to have their cameras on?

We prefer delegates to be visible as we believe it encourages participation and interaction.

Are the workshops compatible across different time zones?

Yes, we deliver workshops around the globe and across different time zones.

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Could this work for you?