First Time Manager

Feedback Essentials

4 - 12
Full Day / Bite Size

Well timed, well thought through and well delivered feedback can have a substantial impact on both motivation levels and organisational performance.

In this highly practical workshop we’ll show you how to prepare for and lead feedback conversations – including challenging feedback – in a way that motivates your team. In a rapidly changing business environment, it’s more important than ever that feedback is happening in a way that builds performance and protects relationships. Are you recognising and reinforcing the things that are being done well? Are you tackling the issues that are affecting an individual’s performance? Whatever type of feedback it is, it all demands a certain level of skill.

Who is it suitable for?

This workshop is suitable for any manager with responsibility for building team performance.

What we cover

  • Identify the different feedback opportunities that exist and how to make the most of them
  • Recognise a job well done, reinforcing and amplifying positive performance
  • Address both competency and behavioural issues constructively
  • Prepare for and structure an effective feedback conversation
  • Anticipate challenging reactions and respond using Emotional Intelligence and collaborative assertion
  • Explore how to coach, improve performance, concluding feedback conversations with action plans and support

Your questions answered

Can this workshop content be tailored to my organisation?

Yes. We tailor all our workshops in line with your needs. If you want something built to address a specific challenge talk to us.

What is the maximum number of delegates I can have on each workshop?

All our workshops are interactive so smaller groups work best. Ideally a maximum of 10 in person, but depending on the nature of the workshop and budget we can occasionally stretch to 12.

What is the minimum number of delegates I can have on each workshop?

We run plenty of workshops for smaller organisations who may only have a handful of people who need development. 4 would be the minimum.

Do you run open workshops where individuals can attend?

Yes, we run online workshops for Management Essentials and First Time Manager. Please contact us for more details

Can this workshop be delivered remotely?


Which platform do you use for online workshop sessions?

We normally use Zoom as we find this is the most effective platform for training, but can use Microsoft Teams or Skype. Please talk to us if you have a specific platform you’d like to use.

Can this workshop be delivered in person?

Yes, we run in person sessions as well as virtual sessions.

How long is this workshop?

Our virtual bite size workshops can be 90 minutes or 2 hours. Our full day virtual workshops are broken down into 2 sessions of 3 hours each, run on separate days.

Our bite size face to face sessions are 2 hours. Half days are 3 hours, and full days start at 10am and finish at 5pm with an hour for lunch.

How interactive is the workshop?

We have built our reputation on building interactive workshops where we drive delegate engagement and interaction throughout the session.

Will I need to do any preparation?

It depends on the programme. This is driven by you and your organisational needs.

Will delegates need to have their cameras on for online training?

We prefer delegates to be visible as we believe it encourages participation and interaction.

Are the workshops compatible across different time zones?

Yes, we deliver workshops around the globe and across different time zones.

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Could this work for you?