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Building High Performing Remote Teams   Full Day Bitesize

The operational and social distance associated with remote working can make it challenging to maintain momentum and motivation across your team. What steps can you take to keep things on track?
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Your team have now been working remotely for some time. How sure are you that they have what they need to do the job you are expecting them to do? How can you offer support and direction without appearing to micromanage? How can you provide the right level of autonomy so your team feel truly
empowered? In this practical and interactive workshop we’ll guide managers through the steps they need to take to build high performing teams.

Workshop benefits

  • Show managers the benefits of the Supportive Autonomy management style and to explore how it can be applied to their current team set-up
  • Give managers a comprehensive performance management toolkit to help them direct and support their teams’ output
  • Help managers manage the workflow of their team in a way that develops personal accountability
  • Explore the role of the remote check-in, keeping outputs moving in the right direction with supportive coaching and mentoring conversations

 

Who is this suitable for?

Any manager who has responsibility for managing a remote team. Better suited to those who have experience and are now looking to take team performance to the next level.

For further information: Request a callback Send an enquiry

Building Remote Working Relationships   Full Day Bitesize

Great relationships are an important part of organisational success. From working well as a team, to working successfully across teams, rapport is key.
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Workshop Overview

This workshop will give you the tools you need to be collaborative, constructive and transparent in the way you build and maintain your relationships. We focus on the value of  earning relationship credit through social and professional generosity. We’ll also explore how to keep things on track and what to do if it looks like there is a danger of derailment. We delve into real life scenarios and leave you with action plans to take back to the workplace.

 

Learning objectives

  • Map out your key relationships, identifying those that are working well and those that might need attention

  • Recognise the impact that remote working can bring, the role for professional and social generosity

  • Invest in relationships with peer to peer mentoring and coaching

  • Explore the most common relationship challenges and how to overcome them





For further information: Request a callback Send an enquiry

Building Resilient Teams   Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A VIRTUAL WORKSHOP

Workshop overview  

Employees with high levels of resilience foster higher morale, drive productivity and contribute exceptional levels of performance. In other words, resilient employees create organisations that thrive. This highly interactive virtual workshop offers managers the opportunity to master the mind-set, behaviours and skills associated with effective resilience. All of which will prove invaluable during this particular demanding and challenging time. Managers will learn how to develop and improve their own resilience levels as well as those of their team, in even the most challenging of situations.

What will it cover?

  • Resilience health-check – how are we doing? Identifying current non resilient behaviours
  • What does a resilient team look like? Identifying specific and tangible behaviours that demonstrate resilience
  • Your role as a role model – giving licence to practice to others
  • The importance of self-care during periods of high demands and pressure
  • How to lead a coaching conversation that addresses  low resilience levels in others
  • Building accountability for resilience across the team
Cost

Prices from £750 plus VAT for two hours and up to 12 delegates

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Coaching and Mentoring Your Remote Team   Full Day Bitesize

Great coaching conversations happen every day across high performing organisations. Don’t lose those spontaneous conversations just because your team are working remotely.
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In this practical and highly interactive workshop we’ll show you how to anticipate and plan for these all-important personal development opportunities. From touchline coaching to remote team check-ins, we’ll
provide frameworks, tools and techniques to raise both your coaching and mentoring game.

We’ll highlight the challenges of leading remote coaching and mentoring conversations, giving you multiple opportunities to try out the techniques in a stretching yet supportive environment.

Workshop benefits

  • Build an understanding of the multiple benefits associated with frequent coaching and mentoring conversations
  • Help managers recognise the multiple personal development opportunities found in a typical working day
  • Give managers a number of different tools and techniques to lead the different types of remote coaching and mentoring conversations
  • Explore the challenges of coaching remotely, from restricted rapport to time pressures 


Who is this suitable for?

Any manager with responsibility for getting the best out of their co-located or remote team.

For further information: Request a callback Send an enquiry

Making Home Working Work   Bitesize

How the jump to mass home working will pan out is the great unknown of our time. As we all adapt to the ‘new normal’ and
balance benefits with challenges, how can we be sure home working really works?
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Checking you have the right set-up and support to make the transition will have been a priority. After the transition, what comes next? Right now, it’s the great unknown for many of us. In this interactive workshop we will guide you through the different stages you’ll need to consider if you are to make home working as painless and as productive as possible.

This includes the importance of regular check-ins and working to new rhythms. You’ll have the opportunity to share your experiences and develop personal action plans to help maintain focus and motivation.

Workshop benefits

  • Establish new ways of working, building your new working from home routine, daily rhythm and rituals
  • Help you build the Remote Citizen Contract – what do we all expect, what do we all promise?
  • Learn how to identify and build your virtual network – staying connected to your invisible network
  • Explore the value of regular check-ins – progress, wellbeing and social connection check-ins


Who is this suitable for?

Those who want to take control of their home working routine.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Managing Remote Teams   Full Day Bitesize

Is managing a remote team really that much different to managing a co-located team? Well yes, and no. Fundamentally the skill-sets are the same, but adjustments will need to be made.
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Managing remote teams well requires extra effort in three key areas. First, you’ll need to ensure alignment behind organisational priorities, avoiding performance drift and project derailment. Second, you’ll have to work hard to keep team members connected to each other as well as to the wider
organisation. Finally, you’ll need to pay attention to cultivating a sense of team spirit and belonging. In this tailored

virtual workshop we will give you the tools and techniques needed to manage aligned, connected and engaged teams.

Workshop benefits

  • Give managers an understanding of how managing a remote team differs from managing a co-located team
  • Show managers how to build their ACE strategy – a team that is Aligned, Connected and Engaged
  • Give managers a set of tools and techniques that will help them to build and stretch remote team performance
  • Develop managers’ remote delegation, feedback and coaching skills

 

Who is this suitable for?

New and experienced managers who are managing remote teams for the first time. And those who have been managing remote teams for a while and want a refresher.

 

 

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Personal Effectiveness for Remote Workers   Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A VIRTUAL WORKSHOP

Workshop overview

The road to personal effectiveness starts with building self awareness. By building an understanding of the impact of your behavioural footprint you can identify where changes need to be made. In this interactive and highly practical workshop we will start by encouraging you to highlight your strengths and explore how these can be amplified . We will then focus on those personal behaviours that threaten to derail both your effectiveness as well as the effectiveness of those around you. Finally we focus on how to ‘influence’ those around you to work in ways that contribute to your personal success.

What will it cover?

  • Self awareness - building an understanding of your personal behavioural footprint and the impact this has
  • Defining success – building clarity of purpose,  priorities and deliverables
  • Managing your to do list, finding time for the quick wins and the major projects
  • Staying on track – managing self sabotaging behaviours and influencing the behaviours of others
  • The role for resilience during challenging times, developing your personal resilience toolkit

Cost

Prices from £750 plus VAT for two hours and up to 12 delegates

For further information: Request a callback Send an enquiry

Trainer

Tracey Rotsey

Tracey Rotsey

Tracey Rotsey BA PG Dip is an accomplished learning and development practitioner, trainer and coach with over 13 years commercial experience in both the private...

Similar Workshops

Running Effective Virtual Meetings   Full Day Bitesize

With remote working bringing additional challenges to the effectiveness of meetings, they need to be more focused and productive than ever. What is your role? And what are your responsibilities?
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Teams need to stay connected, progress needs to be shared, decisions need to be made, problems need to be solved and strategies need to be built. The overall success of any meeting, whether it’s remote or face to face, will be determined by the facilitation skills of the meeting owner. It’s also determined by the contribution skills of the participants. In this tailored and interactive workshop we will give you the skills and tools you need to ensure you facilitate and participate in meaningful meetings.

Workshop benefits

  • Build your skills in the best practice of remote meeting management
  • Give facilitators a step-by-step guide to running effective meetings – from preparation through to action planning
  • Identify those rogue behaviours that threaten to derail meetings and to give you strategies for getting meetings back on track
  • Ensure all meeting participants share the responsibility of making meetings effective

 

Who is this suitable for?

Those participating in both virtual internal and external meetings where the quality of both the experience and the outcome is critical.

For further information: Request a callback Send an enquiry

Building a High Performing Leadership Team   Full Day

How well are the leaders at the top of your organisation working together? Do their different working styles bring momentum and impact or do they lead to the derailment of organisational objectives?
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Workshop overview

In this highly experiential workshop, we bring your leadership team together to explore their different working styles and preferences. We will focus on identifying the strengths and skillsets of the team and also pinpoint any potential pressure points that may exist.

 

Learning Objectives

  • The leaders behavioural wake - Understanding the impact your leadership style has on those around you
  • Building an understanding of team dynamics, strengths to be harnessed and potential pressure points
  • Identifying of key strategic priorities and team accountabilities

 

Cost

Bitesized sessions start from £995.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

You as Leader   Full Day Bitesize

Modern leadership is a lot more than just having a clear vision, applying the right people to the right task and modelling commitment and passion. It involves demonstrating a more inclusive, supportive and flexible working style.
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Workshop overview

This practical workshop aims to increase leaders awareness of their own behaviours and preferences as well as those of the team they lead. We will focus on the core competencies associated with the concept of leadership and will give you the tools and techniques to inspire buy-in and stretch performance from your team.

Learning objectives

  • Understand the core competencies of effective leadership in a chaotic and fast changing environment
  • Understand how to adapt your style in different situations and with different people
  • Understand the impact your leadership style has on your ability to build strong psychological contracts with those around them

Cost

Bite-Size workshops start from £995.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Building High Performing Teams   Full Day Bitesize

How confident are you that your team are working to their full potential? Is there anything else you could be doing to help them?
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Workshop Overview

In this highly experiential  workshop we will explore the importance of aligning everyone’s effort behind a common purpose, showing you how to set clear and measurable goals that stretch team performance. We’ll also show you how to keep performance on track with regular checkins, and give you the tools you’ll need to lead effective performance feedback and coaching conversations. 

 

Learning Objectives

  • Recognising  the different building blocks of team performance, identifying your role and different challenges at different stages along the timeline

  • How to build strong psychological contracts with your team 

  • How to align the team behind a common purpose - creating and communicating goals and objectives  that inform, inspire and empower others 

  • Understand the different types of ‘check-ins’ you will need to master to keep performance on track







For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Coaching and Mentoring Skills   Full Day Bitesize

Do you make the most of every opportunity to develop your team with coaching and mentoring conversations?
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Workshop overview

Mentoring and coaching in the workplace have been shown to bring enormous benefits. In this practical and highly interactive workshop we will show you the similarities and the differences between the two personal development tools. We will provide a framework for each giving you multiple opportunities to try out the techniques in a stretching yet supportive environment.

Learning objectives

  • What is coaching & mentoring, in what way are they similar, in what way are they different?
  • Making the time and identifying opportunities to coach and mentor – recognising the investment pay off return
  • Master a variety of different coaching and mentoring models including GROW and Help me find the answers
  • An opportunity to practice your coaching and mentoring skills in a safe but stretching environment
  • Career mentoring, spot mentoring, development mentoring

Cost

Bite-Size workshops start from £995 up to a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Conversations That Count   Full Day Bitesize

Are the valuable and meaningful conversations happening across your organisation? If they are, are they happening in a way that brings the results you want?
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Workshop overview

Too often the conversations that will really have an impact on performance and wellbeing are delayed. Possibly because of the anticipated difficulties associated with the conversation. In this practical and highly interactive workshop we aim to show you the conversational skills, tools and techniques you’ll need to help build strong working relationships with those around you.

 

Learning objectives

  • Encourage a deeper dialogue between work mates that promotes disclosure, active listening, improved understanding and problem solving

  • Foster a culture of open communication that builds and maintains healthy team relationships

  • How to prepare for and lead difficult and challenging conversations

  • Identify key “in conversation” challenges and developing strategies for keeping the conversation on track

 

Cost

Bite-sized workshop start from £995 up to a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Delegation Skills   Full Day Bitesize

Do you see delegation as a development tool? Something that gives opportunities to your team, increasing their job satisfaction and levels of engagement?
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Workshop Outlines

In this practical and highly experiential workshop, you’ll discover practical tools and techniques that will take you through the steps between briefing in the work to the final appraisal of completed work. As many of us are now managing remote teams' particular attention will be paid to the challenges of delegating from a distance.

 

Learning objectives

  • Explore the challenges of effective delegation, especially when delegating from a distance

  • How to approach delegation as a development tool designed to stretch team performance

  • Demonstrate a simple three step approach ensuring high quality work is delivered on time – the brief, the touchline check-in and reflective feedback

  • Delegate in a way that develops clear accountability across your remote team network

 

Cost 

Bite-size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Liz Keene

Liz Keene

Liz has over 10 years of HR/L&D experience from roles across the retail, advertising and PR sectors. In 2010 she moved into training full time...

Workshop also delivered by:

Effective Facilitation Skills   Full Day Bitesize

How confident are you that you can guide a conversation to a desired outcome? Do you have the skills to encourage and stimulate individual contribution at the same time as understanding and managing complex dynamics?
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Workshop overview

Whether you are responsible for running team meetings or client meetings, developing strategies or running brainstorming sessions, mining for insight or opinion – your facilitation skills will be the ultimate determinant of success. In this tailored and interactive workshop we will give you the skills and tools you need to ensure you facilitate meaningful and output focused meetings.

Who is this workshop for?

This workshop is suitable for those running both internal and external meetings where the quality of both the experience and the outcome are critical.

Learning objectives

  • The role for clarity in terms of the desired outcome and desired behaviours, setting the objectives and ground rules for the meeting
  • Establishing credibility, rapport and trust with your first impressions
  • How to influence the conversation without dominating or oversteering
  • Understanding group dynamics – recognising and managing challenging behaviours

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Liz Keene

Liz Keene

Liz has over 10 years of HR/L&D experience from roles across the retail, advertising and PR sectors. In 2010 she moved into training full time...

Workshop also delivered by:

Effective Mentoring Skills   Full Day Bitesize

If you are keen to understand more about mentoring relationships, whether as part of a formal mentoring programme, or are simply utilising this type of relationship with your team, this workshop is for you.
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Workshop overview

Mentoring is a unique personal development tool that brings benefits to both mentor and mentee. For the mentee, a personal and engaging relationship provides a safe environment to discuss ideas and stretch professional capabilities. For the mentor, an open and honest dialogue gives a forum for motivation, guidance and support. The objectives and boundaries for the relationship are important to understand and this session will give you, the mentor, the skills you need to create and grow effective and lasting mentoring partnerships.

Who is this workshop for?

 Suitable for beginners through to more experienced mentors, we tailor the content to ensure that you leave the sessions equipped with new tools and knowledge to use when back in the workplace.

Learning objectives

  • Understand the psychology behind mentoring relationships, and the importance of getting it right
  • Establish effective mentoring relationships – the role for fit and focus
  • Use a structured framework to develop mutually effective and engaging relationships
  • Exploring potential pressure points within the relationship, tackling some typical challenges

 

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Everyday Coaching   Full Day Bitesize

Finding the time to build coaching conversations into your already stretched day can be a challenge. In this practical and highly interactive workshop we aim to show you just how easy it can be.
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Workshop overview

In this workshop we’ll show you how to recognise a coaching opportunity, how to structure a coaching conversation and what to do when the conversation becomes more challenging than you had anticipated. You will learn how spending just a few minutes each day coaching your team can make a significant impact on both their performance and their motivation. You will come away from the workshop with a variety of quick and easy to implement coaching tools that will make a significant impact on your team’s performance.

Who is this workshop for?

This workshop is suitable for anyone who’s responsible for getting the best possible performance out of others.

Learning objectives

  • Explore the mindset and skillset of a great coach
  • Identify the coaching opportunities in a typical working day
  • Structuring the conversation in a way that brings results
  • Exploring what coaching isn’t - avoiding your super hero, fix it and rescue tendencies

 

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Feeback Essentials   Full Day Bitesize

Well timed, well thought through and well delivered feedback can have a substantial impact on both motivation levels and organisational performance.
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In this highly practical workshop we’ll show you how to prepare for and lead feedback conversations – including challenging feedback – in a way that motivates your team. In a rapidly changing business environment, it’s more important than ever that well-timed, well-thought-through and well-delivered feedback continues to build and drive organisational performance. Are you recognising and reinforcing the things that are being done well? Are you tackling the issues that are affecting an individual’s performance? Whatever type of feedback it is, it all demands a certain level of skill. 

Who is this suitable for?

Any manager with responsibility for building team performance.

Learning Objectives

  • Identify the different feedback opportunities that exist
  • Address both competency and behavioural issues constructively
  • Prepare for and structure an effective feedback conversation
  • Anticipate challenging reactions and respond using Emotional Intelligence

Cost 

Bite-Size workshops start from £995.

 

 

 

 

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

First Time Manager   Full Day Bitesize

Making the transition from managing yourself to managing others can be an exciting and challenging time. How can you make the best impact from day one?
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This workshop is designed to support new and aspiring managers in building the foundation skills of people management. We will give you a comprehensive overview of the key responsibilities associated with making the transition from managing yourself to now being responsible for managing the performance of others.

Workshop benefits

  • Build your understanding of the role of manager and the responsibilities it brings
  • Avoid the challenges of the early days in your new role
  • Explore different management styles and learn how to choose the right one to suit the person and the situation
  • Learn how to build strong psychological contracts with your team, inspiring performance

Who is this suitable for?

New and aspiring managers responsible for the performance of co-located or remote teams.

Cost

Bite-size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Giving and Receiving Feedback   Full Day Bitesize

For some this can be a challenging experience as we anticipate the discomfort that can sometimes arise as a result of a feedback conversation.
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Workshop overview

The workshop will explore how to prepare and deliver feedback in a way that motivates and develops others. It will also explore how to remain engaged and open minded when on the receiving end of feedback.

Learning objectives

  • How to prepare for and structure feedback conversations
  • Finding the right language, projecting the right tone, the role for non verbal conversation
  • How to remain open minded and engaged when on the receiving end of feedback
  • Ensuring you have your say and that the feedback is a two way discussion

Who is this workshop for?

If you’re responsible for giving feedback to others and wouldalso like some practical tools and tips for receiving feedback, this workshop is suitable for you.

Cost 

Bite-Size workshops start from £995 for a maximum of 12 delegates.

 

 

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Leading and Managing Change   Full Day Bitesize

Change has become an increasingly common part of everyday life. Some changes are so organic they are hardly felt, whilst others have a resounding impact.
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Workshop overview

How you lead and communicate change will have a significant impact on the motivation and buy-in levels of those around you. This highly bespoke workshop will empower you with tools and techniques to support you and your team through the change management process, whether it be a quick win, short-term change or a more structured and wider reaching, longer-term change. 

Who is this workshop for?

If you’re responsible for designing, leading or implementing change, you’ll find this workshop invaluable.

Learning objectives

  • Recognise the different stages of the change process and know what best practice looks like
  • Communicate the right messages to the right people in the right way at the right time
  • Identify the different reactions to change and how to handle them
  • Using your coaching skills to offer emotional and practical support to those that need it

Cost 

Bite-Size workshops start from £995 for a maximum number of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Similar Workshops

Management Essentials   Full Day Bitesize

A great people manager needs to develop a diverse set of skills, some of which will feel more natural and instinctive than others. We’ll give you a comprehensive toolkit to deal with any situation.
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This highly practical workshop offers both new and experienced managers the opportunity to explore the foundations of effective people management. We will show you how to shape a robust approach to people management, one that stretches performance and builds skill and motivation levels right
across your team. You will be given the opportunity to analyse your own management style and examine the impact this style will have on the way you motivate and manage others. Boost your confidence in handling those awkward conversations about performance.

 

Workshop benefits

  • Learn how to build strong psychological contracts with your team members in a way that drives performance
  • Explore how to adapt your management style to the individual needs of your team members 
  • Develop a toolkit that will help you to build and manage performance around you 
  • Increase your confidence and competence in handling challenging performance situations

 

Who is this suitable for?

Any manager with responsibility for either a co-located or remote team.

 

This course can be delivered online or face to face.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Managing Difficult Conversations   Full Day Bitesize

No one relishes the thought of a difficult conversation and most of us have at some time invented interesting strategies to try and avoid them!
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Workshop Overview

 In this workshop we aim to develop both your confidence and competence in preparing for and managing your more challenging conversations. We show you how to deal with difficult issues whilst at the same protecting and maintaining healthy working relationships. We explore the skills and frameworks necessary to help you understand how and why conversations become challenging. Most importantly we will show you how to respond effectively when the conversation becomes passive aggressive, combative or confrontational. You will leave understanding how to transform difficult conversations into opportunities to help you get the best out of the people you work with.

Who is this workshop for?

This workshop is suitable for anyone who wants to improve their working relationship with others.

Learning objectives

  • Turn a difficult conversation into an opportunity to strengthen a relationship
  • Prepare for a conversation with a clear plan for a positive outcome
  • Create a sense of collaboration that stimulates engagement, your conversation tool kit – mind set, language, tone of voice, body language
  • Maintaining rapport when responding to the emotions of others, building your EQ toolkit

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Tracey Rotsey

Tracey Rotsey

Tracey Rotsey BA PG Dip is an accomplished learning and development practitioner, trainer and coach with over 13 years commercial experience in both the private...

Managing Remote Teams   Full Day Bitesize

Is managing a remote team really that much different to managing a co-located team? Well yes, and no. Fundamentally the skill-sets are the same, but adjustments will need to be made.
>

Managing remote teams well requires extra effort in three key areas. First, you’ll need to ensure alignment behind organisational priorities, avoiding performance drift and project derailment. Second, you’ll have to work hard to keep team members connected to each other as well as to the wider
organisation. Finally, you’ll need to pay attention to cultivating a sense of team spirit and belonging. In this tailored

virtual workshop we will give you the tools and techniques needed to manage aligned, connected and engaged teams.

Workshop benefits

  • Give managers an understanding of how managing a remote team differs from managing a co-located team
  • Show managers how to build their ACE strategy – a team that is Aligned, Connected and Engaged
  • Give managers a set of tools and techniques that will help them to build and stretch remote team performance
  • Develop managers’ remote delegation, feedback and coaching skills

 

Who is this suitable for?

New and experienced managers who are managing remote teams for the first time. And those who have been managing remote teams for a while and want a refresher.

 

 

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Working with Emotional Intelligence   Full Day Bitesize

Emotional Intelligence (EQ) is now recognised as a key factor influencing high performance at work. But what is it, and more importantly how can it be developed?
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Workshop overview

If you are emotionally intelligent you pay attention to the impact you make on those around you. You consider how your emotions and feelings are contributing to your behaviours and do a good job at regulating those that are perceived as disruptive or inhibiting. You also recognise the need to truly engage with those around you – inspiring others to be their best self. This workshop will explore how it’s done, building your understanding of how to motivate yourself, manage organisational and relationship pressure points and inspire those around you.  

Who is this workshop for?

Whether you’re the intern, the chief executive or anything in between, this workshop will increase your Emotional Intelligence and show you the way to even greater success.

Learning objectives

  • Demonstrate an understanding of the key competencies of Emotional Intelligence
  • Demonstrate improved self-awareness, understanding your personal behavioural wake
  • Use your Emotional Intelligence to build the performance of those around you
  • Use Emotional Intelligence in challenging workplace situations, guiding challenging situations using EQ techniques.

 

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Assert Yourself   Full Day Bitesize

By building your assertiveness skills you’ll find ways to express your views, opinions and your rights in an open and non-confrontational way.
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Workshop Overview:

We’ll explore what assertiveness looks, feels and sounds like, giving you practical pointers on specific verbal and non-verbal assertiveness techniques.  If you find saying ‘no’ a challenge or you shy away from sometimes necessary confrontation this workshop will give you the tools (and the confidence), to change your behaviours – resulting in a more assertive, professional and productive you.

 

Learning objectives

  • Discover what assertive behaviour looks and sounds like

  • Find out how becoming more assertive can help 

  • Model assertiveness through effective language, body language, facial expressions and your voice

  • Remain assertive even when faced with resistance, dissonance or push back 






For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Building Effective Working Relationships   Full Day Bitesize

Great relationships are an important part of organisational success. From working well as a team, to working successfully across teams, rapport is key.
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Workshop overview

This workshop will give you the tools you need to be collaborative, constructive and transparent in the way you build and maintain your relationships. We focus on the value of  earning relationship credit through social and professional generosity. We’ll also explore how to keep things on track and what to do if it looks like there is a danger of derailment. We delve into real life scenarios and leave you with action plans to take back to the workplace.

 

Learning objectives

  • Map out your key relationships, identify those that are working well and those that might need attention

  • Recognise the impact that remote working can bring, and the role for professional and social generosity

  • Invest in relationships with peer to peer mentoring and coaching

  • Explore the most  common relationship challenges and how to overcome them

 

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Building Personal Impact   Full Day Bitesize

Is the impact you’re making the impact you really intend to make? How much time do you spend thinking about how you come across to others? Check in with yourself and see how you’re doing.
>

Your success at work is not just reliant on your technical capability or subject expertise. It’s also strongly influenced by how well you communicate, how good a job you do in presenting your ideas
and opinions and how well you interact with and build relationships with those around you.
With recent events bringing an increased reliance on virtual communication (and all of the challenges that brings), now seems like a good time to give some serious thought to the impact you want to make on people and how you can make it.

Workshop benefits

  • Create space for you to explore and define the impact you want to make
  • Build awareness of the two most important factors that contribute to your personal impact – your social and professional generosity
  • Give you a number of different tools and techniques that can be used to improve impact
  • Raise understanding of the challenges of virtual communication and the adjustments that need to be made to maintain impact

Who is this suitable for?

This is a highly practical session for anyone who wants to improve their communication skills with others.

Feedback

I’ve identified the body language that colleagues may misinterpret as my being disengaged and learnt how to rectify it. The trainer was brilliant – warm and engaging with obviously a wide range of experience. Inspirational!

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Building Personal Resilience   Full Day Bitesize

What is resilience? Is it something you're born with or is it something that can be developed? What impact can it have on how well you navigate your way through life?
>

In this highly interactive workshop we’ll explore how to stay motivated and committed when the going gets tough. We’ll focus on approaches and strategies that help you build your resilience, showing you how to turn problems into opportunities and how to react positively when under pressure. You will explore how to use a variety of different resilience tools, all of which will help you to maintain an optimistic and constructive mindset. And enable you to leave personal and professional challenges in the dust.


Who is this suitable for?

Anyone who wants to add some extra techniques and tools to their personal resilience toolkit.

 

Workshop Benefits

  • Build your understanding of the role for resilience in the workplace
  • Help you recognise your non-resilient behaviours and the impact they can have
  • Learn how and when to use specific resilience tools, helping you to tackle personal and professional challenges
  • Apply specific resilience techniques to your current challenges

 

Feedback

'Lots of topics covered without feeling rushed.  Happy to hear anecdotes of particular situations and advise appropriate action.'

 

Cost

90 minute Bite-Size workshops start from £995.

This workshop can be delivered face to face or online.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Building Personal Resilience   Bitesize

What is resilience? Is it something you’re born with or is it something that can be developed? What impact can it have
on how well you navigate your way through life?
>

In this highly interactive workshop we’ll explore how to stay motivated and committed when the going gets tough. We’ll focus on approaches and strategies that help you build your resilience, showing you how to turn problems into opportunities and how to reach positively when under pressure. You will  explore how to use a variety of different resilience tools, all of which will help you to maintain an optimistic and constructive mindset. And enable you to leave personal and professional challenges in the dust.

Workshop benefits

  • Build your understanding of the role for resilience in the workplace
  • Help you recognise your non-resilient behaviours and the impact they can have
  • Learn how and when to use specific resilience tools, helping you to tackle personal and professional challenges
  • Apply specific resilience techniques to your current challenges

Who is this suitable for?

Anyone who wants to add some extra techniques and tools to their personal resilience toolkit.

Feedback

Lots of topics covered without feeling rushed. Happy to hear anecdotes of particular situations and advice on appropriate action.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Similar Workshops

Giving and Receiving Feedback   Full Day Bitesize

For some this can be a challenging experience as we anticipate the discomfort that can sometimes arise as a result of a feedback conversation.
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Workshop overview

The workshop will explore how to prepare and deliver feedback in a way that motivates and develops others. It will also explore how to remain engaged and open minded when on the receiving end of feedback.

Learning objectives

  • How to prepare for and structure feedback conversations
  • Finding the right language, projecting the right tone, the role for non verbal conversation
  • How to remain open minded and engaged when on the receiving end of feedback
  • Ensuring you have your say and that the feedback is a two way discussion

Who is this workshop for?

If you’re responsible for giving feedback to others and wouldalso like some practical tools and tips for receiving feedback, this workshop is suitable for you.

Cost 

Bite-Size workshops start from £995 for a maximum of 12 delegates.

 

 

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Influencing, Persuading & Negotiating   Full Day Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

Negotiation, persuasion and influence are all closely linked communication skills that have a significant impact on your ability to build successful, collaborative and productive working relationships. Whether you are dealing with internal stakeholders and colleagues, or external suppliers and clients, your ability to influence, persuade or negotiate will have a significant impact on your success. This interactive and highly practical workshop will give you the tools and frameworks you need to help you influence the thinking and behaviour of others (even the more challenging ones!). Working with personal case studies you will be given an opportunity to test out the tools and techniques in a stretching and supportive environment.

Who is this workshop for?

This workshop is suitable for anyone whose role involves convincing and influencing others.

Learning objectives

Exploring the core differences between influencing, persuading and negotiating

  • Rapport as the building block to everything, understanding the role for social and professional generosity
  • Exploring your personal impact and how this impacts on your ability to influence others
  • First impressions that build credibility and authority
  • The central role for non-verbal communication – tone of voice, facial expressions and body language
  • The resistance scale – understanding how it builds through influencing to persuasion to negotiation

How to sell your ideas and convince people to say yes

  • The influencing framework –  structuring your approach and making your case compelling
  • The other person’s perspective – the second position and why it matters
  • Highlighting how the other person will benefit from your idea
  • Adapting your case to account for different preferences

How to handle resistance and pressure and build rapport at the same time

  • Encountering different levels and different types of resistance, resonant resistance and dissonant resistance
  • Turning resistance around through exploring and understanding the other side’s position
  • Remaining assertive, restating your case even under pressure
  • Your emotional intelligence and the role it plays in influencing preferred outcomes

Developing your negotiation skills for a successful outcome

  • Recognising a fixed position and the value of doing your homework
  • Preparing to negotiate – setting objectives and retreat positions, being creative with your strategy and your variables
  • The different stages of a negotiation and how to influence each stage
  • The role for the value tactic, recognising and responding to the tactics of other
  • Personal action planning - what will I now do differently?

Feedback

'The course has helped me focus on the anchor message, the use of language and being assertive.'

Cost

Bite-Size workshops start from £1295 and full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Managing Challenging Relationships   Full Day Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

The impact of a challenging relationship in the workplace can be far reaching. It can contribute to a loss of team morale, sense of disengagement and even a reduction in productivity. In this interactive and highly practical workshop we want to help you explore and address any challenging relationships you may be faced with and help you get things back on track. Whether it’s a communication challenge, a competing objective or simply a difference in working style, we’ll give you the time and tools you need to start a relationship ‘reboot’.

Who is this workshop for?

This workshop is suitable for anyone who wants to improve their working relationship with others.

Learning objectives

Define and understand the 5 main sources of relationship challenge

  • Exploring the five sources of relationship challenge – intention, incompetence, insensitivity, intrusion and inevitability
  • Mapping your own challenging relationships and understanding the source of the challenge 

Understand different reactions and responses to challenging relationships

  • Understanding the difference between an instinctive reaction and a considered response
  • Defining resonant and dissonant communication behaviours and the impact of each
  • Identifying your personal helpful and non-helpful behaviours 

The role for Emotional Intelligence in managing challenging relationships

  • Building your emotional intelligence toolkit
  • Understanding how to neutralise difficult situations, cutting off the dissonance loop
  • Learning when and how to apply different EQ tools 

How to maintain rapport when faced with dissonant communication

  • Stimulating communication in difficult situations
  • Identifying the ten most challenging behaviours and how to respond
  • Achieving congruence with language, tone and non-verbal communication
  • Maintaining an acceptable level of assertiveness and avoiding neural hijacking
  • Steering towards an outcome, avoiding outcome disrupters and derailers
  • Planning a personal strategy for dealing with ongoing or current relationships in need of a ‘reboot
  • Personal action planning - what will I now do differently?

Feedback

'This session will be very helpful in meetings and also in dealing with people on a one-to-one basis.  It was useful to have practical examples from the trainer on how she had dealt with issues in the past.'


Cost

Bite-Size workshops start from £1295 and full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Negotiation Skills   Full Day

>

NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

In this practical and highly interactive workshop, you will gain a thorough understanding of the essential principles associated with successful negotiation. You will be shown how to prepare for a negotiation, how to structure and control a negotiation and how to respond to the pressure and tactics often associated with more challenging situations. Our workshop will focus on your personal negotiation experiences and challenges with tailored negotiation case studies and role-plays. 

Who is this workshop for?

This is a highly practical workshop for those looking to improve their negotiation skills when dealing with clients and colleagues.

Learning objectives

Mapping the negotiations you are involved in and your experiences so far

  • What are my challenges?
  • The essential principles of effective negotiation

To define the steps involved when preparing for an effective negotiation

  • Who is it we need to negotiate with?
  • What are we negotiating about?
  • Preparing to negotiate, setting outcomes and options
  • Defining your strategy and tactics

To explore the structure of an effective negotiation

  • The seven step negotiation process
  • Preparation – what is it you are aiming for?
  • Exploration – asking questions to identify the other side’s need
  • Opening positions – placing value on your position
  • Pressure- the use of value and devalue tactics, incentive and sanction to bring about movement
  • Creative bargaining - the role for creativity in moving towards agreement, positioning your offer
  • Movement – the role for incremental movement and for placing value on movement
  • Settlement and closure - stimulating movement in deadlock, agreeing the outcome

To explore strategies for keeping the negotiation on track during deadlock

  • Understanding deadlock –using different assertion techniques to keep the negotiation moving
  • Being creative – are there any other outcomes that might work?
  • Recognising and responding to both high and low pressure tactics, understanding different negotiation strategies and personalities
  • Personal action planning - what will I now do differently?

Feedback

'An enjoyable course, giving me the time and tools to analyse where I can improve and make positive changes'

Cost

Full day workshops start from £2395.

 

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Networking that Brings Results   Full Day Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

Not many people look forward to networking due to its reputation for awkwardness and ‘what’s in it for me’ mentality. However, modern day networking can be highly productive and fulfilling – as well as important for growing your business and reputation.  Our workshops explore the concept of networking, the dos and don’ts, and offer you some tried and tested techniques to make you confident and effective. Together we look at everything from planning your approach and making initial contact through to following up and maintaining key links.  You’ll leave with a plan that is relevant to the right networking platform for you (e.g. online, face to face, through reputation management/PR) so you’re ready to get out there and expand your connections.

Who is this workshop for?

This motivational and practical workshop is suitable for anyone who’d like to take their networking skills to the next level for even greater business success.

Learning objectives

Identify and explore networking opportunities

  • Networking – what it is and why it’s worth doing
  • Barriers to networking and how to overcome them
  • Your existing network – mapping what you’ve achieved so far
  • How to move beyond your existing network
  • Networking objectives – what are you trying to achieve? 

Communicate confidently and compellingly

  • Your credibility zone – how you look, how you sound and what you say
  • Managing your credibility zone to make the best possible impression

Strike up a conversation and achieve rapport with contacts

  • How to engage your target
  • Three vital conversation skills – opening, steering and closing
  • Knowing what you want from a conversation and steer it in the right direction

Lead naturally from a ‘chat’ to an agreed business outcome

  • The art of influence – especially when dealing with figures of authority
  • The power of the follow-up – realising the potential of the connection
  • How to achieve long term networking success
  • Personal action planning - what will I now do differently?

Feedback

'I learnt a lot of useful, practical tips and had a chance to practice them'

Cost 

Bite-Size workshops start from £1295 and full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Personal Effectiveness   Full Day Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

If you are serious about wanting to increase your personal effectiveness, then you have to start by taking an open and honest look at the way you are currently working. By building awareness of your behavioural footprint, and the impact this has on both you and others, you can identify where changes need to be made. In this interactive and highly practical workshop we will start by encouraging you to highlight your strengths and explore how these can be amplified even more. We will also focus on those personal behaviours that threaten to derail your effectiveness as well as the effectiveness of those around you. Finally we focus on how to “influence” those around you to work in ways that contribute to your personal success.

Who is this workshop for?

This workshop is designed for busy people who want to take control of their time and watch their personal effectiveness increase.

Learning objectives

Self awareness - building an understanding of your personal behavioural footprint

  • What tools are there to help me build an understanding of my footprint?
  • What’s it like to work with me? What are my strengths?
  • What happens when those strengths are overplayed?
  • What problems might I cause for others? What can I do about that?
  • Appreciating different working styles and the challenges of each

Defining success - your goals, your accountabilities and your deliverables

  • Building clarity, managing expectations and establishing priorities
  • Challenging ambiguity, questions to ask that remove lack of clarity
  • Managing your workload – why to-do lists don’t work
  • The role for the Action Priority Matrix – the 4 to-do lists that do work
  • Delivering on the big stuff – project management 101

Staying on track – managing self sabotaging behaviours and the rogue behaviours of others

  • Identifying common self sabotaging behaviours and building a strategy for better self management
  • Identifying how those around you can derail your effectiveness – from meetings to email to poor delegation
  • A framework to help you tackle the challenging behaviour of others

The role for resilience during challenging times

  • The impact a heavy workload and challenging situations can have on your effectiveness
  • Identifying non helpful, non resilient responses
  • Building your resilience mind-set and muscles
  • The role for assertive communication in your personal effectivenes
  • Personal action planning - what will I now do differently?

Feedback

'This course exceeded my expectations!  I’ve learnt a lot about my time management and now have tools to improve efficiency.  I will recommend all my team to attend future sessions of this course'

Cost 

Bite-Size workshops start from £1295 and full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Presenting with Impact   Full Day

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

From monotone delivery to death by PowerPoint, we have all experienced boring and uninspiring presentations.  In this highly practical workshop the focus will be on the analysis of ‘live’ presentations helping us to explore what powerful communication really looks like.  We look at the need to flex and adapt our style to meet the needs of different audiences and different messages.  We focus on the role for preparation and structure in helping you develop confidence and deliver highly impactful and memorable presentations. This workshop also explores the art of creating and telling a great story, leaving behind bland business jargon and emerging with a message and presentation that people won’t forget.

Who is this workshop for?

This is a highly practical workshop for those with no formal presentation skills training or for anyone who’d like a refresher.

Learning objectives

Delegate presentations – how am I doing?

  • Delegates present a 5 minute prepared presentation which is then analysed by the trainer

Ensure your presentation is key-message driven, relevant and engaging

  • Getting started – what am I trying to achieve?
  • Preparation – what do I know about my audience?

How to present your ideas with logic using plain English and storytelling

  • Structuring the presentation – shaping your message for maximum impact
  • Effective openings and closes – grabbing attention and motivating action
  • High impact techniques – analogies, anecdotes, storytelling, visuals
  • Links and pauses – planning the detail to ensure fluent presentation 

Analyse and develop your presenting personality – from what you say, to how you say it

  • The language you use – keeping it simple, finding language that resonates with your audience
  • Body language – presenting with energy, building engagement
  • Voice – how tone, timing, pace and pauses can really make a difference
  • The use and abuse of visual aids

Overcome common challenges and difficult situations

  • The most common presentation challenges – and how to handle them
  • The end of the presentation – motivating your audience to think or act differently
Re run of delegate presentations
  • Personal action planning - what will I now do differently?

Feedback

'Excellent refresher all round. With some new take home messages. Thanks very much.'

Cost

Full day workshops start from £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Train the Trainer   Full Day Bitesize

>

NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Overview

For a training session to be considered effective, trainers need to ensure that delegates are fully engaged and come away with their training objectives met. This highly practical workshop will provide you with a clear structure for designing content that is both stimulating and interactive - and suitable for all delegate learning styles. We will focus on how to get the most out of the group, looking at techniques to facilitate discussion and participation. Time will also be spent looking at the skills of an assertive trainer, when faced with difficult delegates. You will be given the opportunity to test out various techniques using a variety of different exercises.

Is it right for me?

If you deliver workshops and you’d like to be 100% confident about your skills, this workshop is for you.

Learning objectives 

What makes an effective trainer?

  • The 8 competencies of a highly effective trainer
  • Conducting a self audit – where do I need to raise my game?

 How to plan, structure and deliver effective workshops

  • Identifying the desired outcome of your workshop
  • Building a structure and developing content
  • Engaging delegates with interactive training techniques
  • Delivering the material with energy and impact
  • The role for action-based learning
  • Tailoring your approach to different learning styles
  • Develop techniques for engaging the attendees, creating energy in the room and connecting with delegates

 Overcoming common training challenges

  • Working with strong feelings - handling cynicism, fear and resistance
  • Managing difficult delegates and building a positive group dynamic

Feedback

'This session has given me more insight into my strengths and weaknesses as a trainer and practical ways to improve the way I train.  The trainer gave us examples of real-life situations she has encountered as a trainer which made it more interesting and enjoyable.  I hope I’m half the trainer she is – she set a great example and is an inspiration'

Cost 

Bite Size sessions start from £1295 and Full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Unconscious Bias   Full Day Bitesize

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NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

We all hold natural biases and these will influence the way we behave towards one another in the workplace. This can result in positive outcomes where the unconscious biases we hold are positive associations, but it can also be damaging to our working relationships and results where the unconscious biases we hold are negative ones.  This session is designed to bring the unconscious to conscious level – making delegates aware that unconscious biases are held by us all. Our aim is to show you how to overcome your own biases, as well as those that exist in your organisation, to help build an authentically inclusive workplace.

Who is this workshop for?

This workshop is suitable for you if you want to uncover how you can overcome your own unconscious biases to unlock better decision making, improved results and stronger relationships in your working life.

Learning objectives

Understand what unconscious bias is and the effects it can have

  • What is unconscious bias?
  • The psychology that underpins unconscious bias
  • Unconscious bias – its positive and negative impacts in decision making
  • Test for your own unconscious bias
  • How to overcome personal unconscious bias for better results and relationships

Identify the processes and practices that may be encouraging unconscious bias

  • Unconscious bias in teams, departments or whole organisations
  • Carrying out an organisational health check
  • Exploring the way we do things currently, where might our biases exist?
  • What might be the impact? 

Create processes and practices in your organisation that are positive and inclusive

  • How to overcome team, department or organisation unconscious bias for an inclusive culture
  • Identifying what we need to do better, what changes we need to make
  • Making a firm commitment to change
  • Personal action planning - what will I now do differently?

Cost

Bite-Size workshops start from £1295 and full day at £2395.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

Workshop also delivered by:

Working with Emotional Intelligence   Full Day Bitesize

Emotional Intelligence (EQ) is now recognised as a key factor influencing high performance at work. But what is it, and more importantly how can it be developed?
>

Workshop overview

If you are emotionally intelligent you pay attention to the impact you make on those around you. You consider how your emotions and feelings are contributing to your behaviours and do a good job at regulating those that are perceived as disruptive or inhibiting. You also recognise the need to truly engage with those around you – inspiring others to be their best self. This workshop will explore how it’s done, building your understanding of how to motivate yourself, manage organisational and relationship pressure points and inspire those around you.  

Who is this workshop for?

Whether you’re the intern, the chief executive or anything in between, this workshop will increase your Emotional Intelligence and show you the way to even greater success.

Learning objectives

  • Demonstrate an understanding of the key competencies of Emotional Intelligence
  • Demonstrate improved self-awareness, understanding your personal behavioural wake
  • Use your Emotional Intelligence to build the performance of those around you
  • Use Emotional Intelligence in challenging workplace situations, guiding challenging situations using EQ techniques.

 

Cost

Bite-Size workshops start from £995 for a maximum of 12 delegates.

For further information: Request a callback Send an enquiry

Trainer

Alison Dawkins

Alison Dawkins

Ally Dawkins is a founding Director of 360. She has over 20 years' experience in both the UK and US publishing and media markets. Alison...

Workshop also delivered by:

Building Confidence and Self-Esteem   Bitesize

>

NEW CONTENT FOR 2020 - DELIVERED AS A GROUP FACE TO FACE WORKSHOP OR ONLINE WEBINAR

Workshop overview

This workshop covers what we mean by ‘self-esteem’ and how this can be affected by early experiences and what life throws at us along the way. The workshop will provide you with some ideas on how to make improvements to your self-esteem and confidence levels, whilst also acknowledging that this may take time and effort. You are, of course, worth that effort!

Learning objectives

  • Exploring ‘self-esteem’. What characterises low self-esteem and good self-esteem?
  • Understanding ‘confidence’
  • Exploring the power of thinking
  • Understanding the impact of thinking styles on how we feel
  • How can we challenge negative thinking?

About Dr Juanita Isaacs

Juanita is a chartered clinical psychologist with 15 years of experience working within a range of clinical fields including General Adult Mental Health, Learning Disabilities and Older Adults.  In her current NHS post she is based in an Acute Inpatient Mental Health Hospital, where she offers psychological assessments, consultations, and therapeutic interventions to individuals experiencing acute mental health difficulties.   Juanita is accredited as a Cognitive Behavioural Therapist (CBT) with the British Association for Behavioural and Cognitive Psychotherapies (BABCP) and uses a variety of evidenced-based therapeutic interventions in her day-to-day therapeutic practice.  Juanita is a trainer, workshop facilitator and therapist and works collaboratively to explore and develop an understanding of challenges with the aim of identifying and implementing positive change and personal growth.

For further information: Request a callback Send an enquiry

Building Personal Resilience   Bitesize

What is resilience? Is it something you’re born with or is it something that can be developed? What impact can it have
on how well you navigate your way through life?
>

In this highly interactive workshop we’ll explore how to stay motivated and committed when the going gets tough. We’ll focus on approaches and strategies that help you build your resilience, showing you how to turn problems into opportunities and how to reach positively when under pressure. You will  explore how to use a variety of different resilience tools, all of which will help you to maintain an optimistic and constructive mindset. And enable you to leave personal and professional challenges in the dust.

Workshop benefits

  • Build your understanding of the role for resilience in the workplace
  • Help you recognise your non-resilient behaviours and the impact they can have
  • Learn how and when to use specific resilience tools, helping you to tackle personal and professional challenges
  • Apply specific resilience techniques to your current challenges

Who is this suitable for?

Anyone who wants to add some extra techniques and tools to their personal resilience toolkit.

Feedback

Lots of topics covered without feeling rushed. Happy to hear anecdotes of particular situations and advice on appropriate action.

For further information: Request a callback Send an enquiry

Trainer

Sandra Bull

Sandra Bull

Sandra Bull has more than 25 years’ experience as a professional communicator with a senior executive grounding gained at some household name retailers. She founded...

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