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“Everybody needs feedback” (Doug Lowenstein), “feedback is the breakfast of champions” (Ken Blanchard), “the road to self-insight runs through other people” (David Dunning). These are all feedback platitudes that see us nodding along in emphatic agreement…so why does feedback remain such an underused tool? When it comes to feedback why are we still not giving, and getting, enough? Firstly we may not have developed the right feedback mindset - many people have come to fear feedback and to therefore dread rather than welcome the phrase “can I give you some feedback?” This is understandable when many organisations have fallen into the habit of delivering what is in fact criticism, dressed up as “feedback”.
Should your organisation learn a lesson from The Army? It seems strange to suggest that civilian organisations look to The Army for inspiration for their own operation, but when it comes to training and development there may be a valuable lesson to learn. The Army expects all of its personnel to undergo further training ahead of each new promotion; training that provides the skills the individual needs to be successful on the “next rung up”.
Ever hired someone who you think is just the perfect recruit? Someone who you think will hit the ground running, could soon be challenging for employee of the month and seems like a natural fit with the existing team. Only to have their evil twin turn up and have the opposite effect to the one you’d hope they’d make? Our experience has shown us that you probably didn’t spend enough time during the interview really getting to know your candidate.
There’s a Japanese proverb that says if you try to chase two rabbits at once, you’ll lose both. That's clearly a vote for the specialist, but in today's increasingly complex world, is there a significant role for the generalist within the workplace? In a recent survey by NFI Research, over half of senior executives favoured specialists over generalists.
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We are a fast growing business but 360 always adapt their courses to fit within a dynamic business. Ally and team are world class trainers. They bring a wealth of experience from industry which is what truly makes them special. It’s an impressive ability to draw upon their own experiences to connect with their delegates. I can’t recommend them highly enough.